Terms & Conditions

1. Acceptance of Terms

By accessing our website and using our services, you agree to comply with and be bound by these Terms & Conditions. If you do not agree to these terms, please do not use our services.

2. Service Description

Smartzilla® provides AI Visibility and Data Infrastructure services, including AI Knowledge-Set Sync, Reputation Freshness Loops, and Directory Lock technology. These services are designed to optimize how your business entity is perceived and recommended by Large Language Models (LLMs) and AI Answer Engines.

3. Fees and Payments

• Subscription: The Smartzilla® AI Visibility plan is billed at $297/mo per city / covered radius.
• Billing Cycle: Subscriptions are billed monthly in advance.
• No Long-Term Contracts: Services are provided on a month-to-month basis. You may cancel at any time.
• Refunds: We do not offer refunds for partial months of service.

4. City Lock Policy

We offer an exclusive "City Lock" for our active clients. We agree to partner with only ONE service provider per industry, per defined city / local radius. This exclusivity is maintained as long as your subscription remains active and in good standing.

5. Disclaimer of AI Control

While Smartzilla® optimizes your data for AI models, AI Answer Engines (such as ChatGPT, Gemini, and Perplexity) are third-party platforms. We do not control their proprietary algorithms or the exact phrasing of their recommendations. We guarantee the deployment and synchronization of your verified data, but we cannot guarantee specific, permanent outcomes within third-party AI interfaces.

6. Limitation of Liability

Smartzilla® shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our services.

7. Termination

We reserve the right to terminate or suspend access to our services immediately, without prior notice or liability, for any reason, including without limitation if you breach the Terms.

8. Governing Law

These Terms shall be governed and construed in accordance with the laws of the jurisdiction in which Smartzilla® operates, without regard to its conflict of law provisions.